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Contact us

Contact us

Customer service is the most important aspect of our business, and we want to be there whenever and wherever you need us. If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company, we want to hear from you. Thanks for shopping with us!


Customer Support Hours:     9am- 6pm (Pacific Time), Monday- Saturday 


Customer Service Address:    Aoways International LLC /

                                                   Battmate LLC / Aostek Wholesale USA

                                                         842 Boggs Ave, Suite A

                                                         Fremont, CA 94539


Customer Service Number:    (510)-936-1053 


Customer Email address:       sales@battmate.com



Please note:
For your safety, please do not include credit card numbers in your emails. For faster service, please make sure to include your name, order number or account number, and the item that you are referring to.



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